This Privacy Policy explains how O Baby (Pty) Ltd trading as Shop Solar (“we”, “us”, “our”) collects, uses, and discloses personal information that we receive from users (“you”, “your”) of our website, www.shop-solar.co.za (“Site”).

We are committed to protecting your privacy and the security of your personal information. We adhere to the Protection of Personal Information Act 4 of 2013 (“POPIA”), the Consumer Protection Act 68 of 2008 (“CPA”), and other applicable laws and regulations governing the collection, use, and disclosure of personal information.

Information We Collect:

We may collect the following types of personal information from you:

Contact Information: such as your name, email address, phone number, and shipping address.

Payment Information: such as your credit card details, bank account information, and payment history.

Transaction Information: such as the products you purchase, the amount you spend, and the date and time of your transactions.

Technical Information: such as your IP address, browser type, device type, and operating system.

How We Use Your Information:

We may use your personal information for the following purposes:

To process and fulfil your orders, and to communicate with you about your orders.

To improve and personalize your shopping experience, and to provide you with targeted offers and promotions.

To comply with legal and regulatory requirements, and to protect our rights and interests.

To perform statistical analysis and market research to better understand our customers and their preferences.

Sharing Your Information:

We may share your personal information with the following third parties:

Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as shipping, payment processing, and marketing.

Business Transfers: We may share your personal information in connection with a merger, acquisition, or sale of all or a portion of our assets.

Legal Requirements: We may disclose your personal information if required by law or in response to a legal process, such as a court order or subpoena.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to collect information about your browsing behaviour on our Site. This information is used to personalize your shopping experience and to provide you with targeted offers and promotions.

Your Rights:

Under POPIA and the CPA, you have the right to access, correct, and delete your personal information, as well as the right to object to our use of your personal information for direct marketing purposes. To exercise these rights, please contact us at info@shop-solar.co.za

Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

Changes to this Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site.

Contact Us:

If you have any questions or concerns about this Privacy Policy and If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer by using our contact form or email info@shop-solar.co.za

Last Updated: 03/05/2023