Get In Touch!
Got Questions?
FAQ's
No, we do not have a physical store. Shop Solar operates exclusively online, allowing us to provide a wide range of solar equipment at competitive prices. We ship directly from our warehouses located across South Africa, including Cape Town, Johannesburg, Port Elizabeth, Durban, and Pretoria. This enables us to efficiently serve customers nationwide while keeping our overhead costs low, which translates to savings for you. If you have any questions or need assistance, our customer support team is available to help you via email or phone.
We aim to have all orders shipped within 3-5 business days. Once your order is processed and dispatched, you will receive an email with your tracking link, your order will be delivered using Triton Express or The Courier Guy, depending on your location and the size of your order. We ensure your order reaches you promptly and in excellent condition. If you have any questions about your order status, please contact our customer support team.
We Accept EFT's, Debit and credit cards.
All our products are covered by the manufacturer's warranties. The duration and terms of these warranties vary depending on the specific product and manufacturer. For detailed information on the warranty of a particular product, please refer to the product description on our website or the warranty documentation provided by the manufacturer. If you encounter any issues with your product, our customer support team is here to assist you in resolving them promptly
After your order has been placed your will receive an automated email with your receipt as proof of payment.