Terms and Conditions

Welcome to Shop Solar, an online solar shop based in South Africa. These terms and conditions (“Terms”) govern your access and use of our website, www.shop-solar.co.za (“Site”) and the products and services we offer.

Acceptance of Terms:

By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you may not use our Site.

Use of Site:

You may use our Site only for lawful purposes and in accordance with these Terms. You agree not to use our Site:

In any way that violates any applicable federal, provincial, or local law or regulation.

To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.

To impersonate or attempt to impersonate Shop Solar, a Shop Solar employee, another user, or any other person or entity.

To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of our Site, or which, as determined by us, may harm Shop Solar or users of our Site or expose them to liability.

We reserve the right to terminate or suspend your access to all or any part of our Site without notice, for any conduct that we believe violates these Terms or any applicable law or regulation.

Products and Services:

We offer a variety of solar products and services at Shop Solar. All products and services are subject to availability and may be withdrawn at any time. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

Ordering and Payment:

To order a product or service, you must provide us with your contact and payment information. All payments are processed securely through a third-party payment gateway. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

Shipping and Delivery:

We offer shipping within South Africa. Shipping fees and delivery times vary depending on your location and the size and weight of your order. All orders are shipped by a third-party shipping carrier that specialises in fragile goods. We are not responsible for any shipping delays or errors caused by the shipping carrier.

Returns and Refunds:

We offer a 7-day return policy for most products. To initiate a return, please contact us at info@shop-solar.co.za. All products must be returned in their original condition and packaging, with all accessories and manuals included. We will issue a refund within 7 days of receiving the returned product, minus any shipping fees.

Intellectual Property:

All content on our Site, including text, graphics, logos, images, and software, is the property of Shop Solar or its content suppliers and is protected by South African and international copyright laws. You may not copy, reproduce, modify, distribute, transmit, display, publish, sell, or license any content from our Site without our prior written consent.

Disclaimer of Warranties and Limitation of Liability:

We make no representations or warranties of any kind, express or implied, as to the operation of our Site or the information, content, materials, or products included on our Site. You agree that your use of our Site is at your sole risk.

In no event shall Shop Solar, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of our Site or any products or services procured using our Site, or for any other claim related in any way to your use of our Site or any product or service, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content (or product or service) posted, transmitted, or otherwise made available via our Site, even if advised of their possibility.

Indemnification:

You agree to indemnify, defend and hold harmless Shop Solar, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our Site, including, but not limited to, any use of our Site's content, services, and products other than as expressly authorized in these Terms or your use of any information obtained from our Site.

Governing Law and Jurisdiction:

These Terms and your use of our Site shall be governed by and construed in accordance with the laws of South Africa without giving effect to any principles of conflicts of law. You agree that any legal action or proceeding between you and Shop Solar shall be brought exclusively in the courts located in South Africa, and you consent to the personal jurisdiction and venue of such courts.

Changes to Terms:

We reserve the right to modify these Terms at any time, in our sole discretion. If we make material changes to these Terms, we will notify you by email or by posting a notice on our Site. Your continued use of our Site after the effective date of any modifications to these Terms constitutes your acceptance of the modified Terms.

Contact Us:

If you have any questions about these Terms or our Site, please contact us at info@shop-solar.co.za

Thank you for choosing Shop Solar!